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Thursday, August 31, 2017

Why SEOs can’t afford to wait around for a mobile-first index

Vector graphic of young people using smartphones, sitting and standing on and around a giant smartphone.

We’re often told that the web is increasingly mobile, and that it is imperative for businesses to adapt their marketing strategies to be ‘mobile-first’ in order to capitalize on this shift in internet behavior.

But just how mobile is the web in 2017, and what does this mean for search?

Leading SEO and content performance platform BrightEdge today released a new report which sheds light on this question, and on the steadily widening gap between mobile and desktop search.

I spoke to Erik Newton, VP of Customer Marketing and Head of SEO at BrightEdge, about the report’s findings, Google’s mobile-first index tests, and how SEOs can adapt their strategy to account for the increasing divergence between desktop and mobile.

Majority mobile: 57% of web traffic is now mobile & tablet devices

In one of the key findings of the research, BrightEdge reports that 57% of web traffic now originates from mobile and tablet devices – meaning that close to 6 out of every 10 consumers are using a mobile device. Businesses who still aren’t optimizing for mobile, therefore, are ignoring a decisive majority of potential customers.

Even more noteworthy is the finding that the same query on the same search engine generates a different rank on mobile and desktop 79% of the time.

Among the top 20 ranked results, the gap is less pronounced, with 47% of queries differing between devices – but this still means that close to half of rankings differ.

And 35% – more than a third – of the time, the first page that ranked for any given domain was different between mobile and desktop SERPs.

In a press release about the research, BrightEdge commented that these figures indicate a “significant shift to a new mobile-first index”. I asked Erik Newton whether this means that BrightEdge believes Google’s mobile-first index is already being rolled out. Most SEOs believe we are still awaiting the official launch of the new index, but is BrightEdge seeing otherwise?

“We are seeing a divergence of rank and content between the two devices, and we have seen the data move in both directions over the last few months,” says Newton. “We believe that Google is testing and calibrating, as they have with other major shifts, to prepare for the separate mobile index.”

This fits with Google’s usual M.O. around big algorithm updates, but it also means that whatever strategies SEOs are planning to deploy when the mobile-first index finally rolls around, now might be the time to start testing them.

And for those who are still biding their time, they may already be losing out.

How are businesses really doing on mobile?

In the marketing industry, we’ve been talking for what feels like years, with increasing urgency, about the need for our campaigns and our web presences to be mobile-friendly. Or mobile-responsive. Or mobile-first.

But how are businesses really doing with this? Are marketers doing enough, even in 2017, to optimize for mobile?

“For most of the businesses that grew up on desktop, we see them using a desktop frame of reference,” observes Erik Newton. “We see evidence of this tendency in web design, page performance, analytics, and keyword tracking.

“We believe that Google gives the market signals to move forward and toward mobile faster. This is one of those times to push harder on mobile.

“Some of the newer companies, however, are mobile-first and even mobile-only. They are more likely to be app-based, and have always had majority mobile share.”

As we’ve seen from the figures cited in the previous section, using desktop as a frame of reference is increasingly short-sighted given the widening gap between desktop and mobile rankings. But how, then, should marketers plan their search strategy to cater to an increasing disparity between the two?

Should they go so far as to split their SEO efforts and cater to each separately? Or is there a way to kill two birds with one stone?

“The research report has some specific recommendations,” says Newton.

“One – Identify and differentiate mobile versus desktop demand.

“Two, design and optimize websites for speed and mobile-friendliness. Three, use a responsive site unless your business is app-based and large enough to build traffic through app distribution.

“Four, understand different online consumer intent signals across desktop and mobile devices. Five, produce separate mobile and desktop content that resonates on multiple device types.

“Six: focus on optimizing mobile content and mobile pages to improve conversions. Seven: track, compare, and report mobile and desktop share of traffic continuously.

“Eight, measure and optimize the page load speed of the mobile and desktop sites separately. And nine, track your organic search rank for mobile and desktop separately.

“The first challenge is to be even equally attentive to both mobile and desktop. We find that many brands are not acutely aware of the basic stat of mobile share of traffic.

“Additionally, brands can analyze the mobile share among new visitors, or non-customers, to see what kind of a different role it can play for people at different stages of the customer journey. For example, my mobile traffic is 32% higher among new visitors than overall visitors, and my mobile-blog-non-customer is 58% higher. That’s a place I should be leaning in on mobile when communicating to non-customers.

“Brands do not need to split their SEO efforts, but they do need to decide that some content efforts be mobile-first to be competitive.”

It can be difficult for brands who have traditionally catered to desktop users and who are still seeing success from a desktop-focused strategy to break away from this mindset and take a gamble on mobile. However, the figures are convincing.

What’s most evident is that it isn’t enough for SEOs and marketers to wait around for the launch of Google’s mobile-first index: it’s already being tested, and when combined with the growing proportion of mobile web traffic, brands who wait to develop a mobile-first strategy are increasingly likely to miss out.

Related reading

An image of a bubble with the Google logo on it, superimposed onto a page of Google search results.

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Why SEOs can’t afford to wait around for a mobile-first index

Google Shopping gets top spot impression share & product diagnostics reporting

Each year, Google rolls out several new features ahead of the holidays for retail advertisers. This year’s updates have started coming out.

The company introduced a new metric and new reporting for Shopping campaign advertisers — only in the new AdWords interface.

The new metric, called absolute top impression share, reports how often Shopping ads and Local Inventory ads appear in the first spot on mobile and desktop. Google says that during Q4 last year, the first Shopping ad on mobile saw up to three times more engagement than the other spots.

On the Products page, a new diagnostics report lets advertisers dig deeper into product status issues in AdWords.

 

These features can be added to the list of features exclusive to the new AdWords interface — what Google calls the new AdWords experience — that’s rolling out to advertisers through this year.


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Google Shopping gets top spot impression share & product diagnostics reporting

What is a Local Citation?

The more places your business information appears online, the more prominent your business appears to Google. It makes sense. If the search engine algorithms see that your business is mentioned on hundreds of websites, compared to competition that is only listed on a few dozen, this can make you seem like a more popular business, and give you a boost in the rankings.

Not All Citations Are Created Equal

So what makes a citation great for a local business? There is huge variation in the value of different citations. A mention of your business’ name, address, and phone number on whitehouse.gov is worth far more than a mention of your business on some spammy web directory that was created solely for low quality link building.

Since citations vary in their value, we’ve broken down our top recommended citation and data sources into different classifications by rank of importance, they are: Core Search Engines, Primary Sources, Tier 1, Tier 2 , Tier 3, and Tier 4. Below is a description of each category and some examples for businesses in the USA:

Core Search Engines
These search engines are receivers of business listing data, not distributors.

  1. Google
  2. Bing
  3. Apple Maps

Primary Data Sources
These are the data aggregators that aggregate and validate data from a number of sources (government, telcos, utilities, web research, etc), and then distribute this business listing data to hundreds of other sites.

  1. InfoGroup
  2. Acxiom
  3. Localeze
  4. Factual

Tier 1
These sites are prominent on Google and are frequently used by people searching for businesses. In addition to generic sites that are used nationally, this tier also includes city/state and industry/niche citations that add significant value to your citation profile.

Generic

  1. Yelp
  2. Facebook
  3. Yellowpages
  4. BBB
  5. etc.

Hyper-Local & Niche

  1. Lawyers.com
  2. Avvo
  3. City of Chicago.org
  4. Denver.com
  5. etc.

Tier 2
These are business listing sites that have some prominence on Google, decent domain authority, but may be lesser known.

  1. Yellowbook
  2. Merchant Circle
  3. HotFrog
  4. etc.

Tier 3
Even lesser known and lesser frequented business listing sites.

  1. Yellowise
  2. My Local Services
  3. Local Database
  4. etc.

Tier 4
Sites with low domain authority that you’ve probably never heard of. Examples:

  1. IGotBiz.com
  2. UnitedStatesSeek.com
  3. etc.

There are many factors that determine citation quality. For further advice on sorting the gold from the sand, take a look at this post on determining citation quality.

Citation Consistency

If you’ve read any introductory posts about local SEO, you’ve likely heard about how important citation consistency is. Making sure your listings have the correct name, address, and phone number on the most important sites in the local search ecosystem IS important. You want to make sure that you have one, and only one, accurate and complete listing on each of the most important sites.

With that said, some people worry about citation consistency more than they need to. When it comes to your local rankings and the impact incorrect citations can have, you really need to perfect your citation profile on the Core Search Engines, Primary Data Sources, and Tier 1 sites. This means making sure that you have searched for all NAP variations, all duplicates have been removed, all inconsistent citations have been updated, and you have one and only one, perfectly accurate and complete citation on each of these data sources and websites.

Your next priority would be to audit and cleanup your listings on the Tier 2 sites. There is value in getting these listings sorted as well.

If you want to keep going into the Tier 3 and Tier 4, enjoy yourself. It’s not going to hurt, but it’s also not going to make or break your SEO. A few incorrect listings on some of these less important sites are no big deal.

Another important element to remember is that Google and other Search Engines are intelligent enough to normalize business data for variations/abbreviations, so if it’s not identical to the letter or format, you don’t need to stress about it.

Oh, and if you’d rather not do all this work yourself, we would love to help you with citation audit and cleanup.

How to Build Citations for Local Businesses

Building citations is a time consuming process – it’s important to invest the time to do it right, or outsource the work to a trust and credible service provider.

Tips for building citations:

  1. To create listings you will need an email address – we strongly recommend that you use a business email that is associated with your company domain and not a generic Gmail or Yahoo address. Listing submissions will be more trusted and more likely to go live when you use a domain-based email.
  2. Your Name, Address, and Phone Number (NAP) should be the same on every site. Consistency is important, but, don’t worry about minor formatting differences that you’ll see on different sites. Again, check out our guide to acceptable variations.
  3. Category Selection – Try to keep your categories consistent on the sites and choose the category that best describes what your business does.
  4. Add as much detail as possible – Add photos, your logo, a full business description, your operating hours, links to your social accounts, and so on.
  5. Claim your listings – most sites will require you to verify your listing – this can be via email or for the bigger sites like Google My Business, Bing, Apple Maps and so on, through phone verification. The company will call your business and have you enter a pin number or give you a pin number to enter to claim your listing. This is very important, it’s another trust signal and verified listings have more authority.

Get started by gathering all of your business information, feel free to use our Citation Info and Tracking Spreadsheet, to stay organized and have all your information in one location.

For even more tips, see Phil Rozek’s post on Citation Building Best Practices. It’s a bit dated (2013) but most of these tips are still applicable.

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What is a Local Citation?

[Report] Who owns the flights market in search?

Which brands dominate the US flights market in search?

A new report by Pi Datametrics has analyzed the entire US flights market to discover the most organically valuable search themes and players with the greatest share of voice across the market.

The search data was collected from across Google US with a view to identifying the search terms with the most commercial opportunity over the last four years, and trended to reveal demand peaks and declines across the travel industry.

‘International’ flights: Trended search themes | May 2016 – May 2017

Image source: Pi Datametrics Market Intelligence

So what does the data show, and what can marketers learn from it about the state of the flights market?

The difference between organic value and search volume

Trended search volume data is a strong indication of research and demand phases, but to determine when a search is most likely to actually convert, Pi has applied their proprietary Organic Value Score.

Search volume alone doesn’t always indicate value. Pi’s Organic Value Score averages out all of the metrics critical to conversion – including adword data – to reflect the true value of individual search terms, and their overarching search themes.

Looking at the search volume graph (above) in isolation, ‘Latin America & Caribbean’ appears to be the one of the most important search themes to focus strategy on within the ‘International flights’ market.

But, if we overlay commercial value, the data tells a slightly different story. ‘Latin America & Caribbean’ devalues significantly, while ‘Europe & Middle East’ retains its competitive edge.

Share of voice: Top sites across the entire ‘Flights’ market

Date: 7th June 2017 | Top 20 sites

Image source: Pi Datametrics Market Intelligence

Using a datapool of the most valuable ‘International’ and ‘Domestic’ search terms, Pi generated a vast snapshot of the entire US ‘Flights’ market (12,286 sites), to reveal the players dominating the industry.

Kayak own the US ‘Flights’ market

Kayak perform best both internationally and domestically, closely followed by Tripadvisor – which has recently transformed into an integrated review / booking site.

Here are just a few key insights:

  • The top 3 performers own 57% of the entire ‘Flights’ category.
  • All ‘Others’ beyond the top 20 own 10.1% of the ‘Flights’ market. Kayak, alone, owns more than double this.
  • The top 11 performers consist of online travel agencies, aggregators or integrated review and booking sites. These sites own 86% of the entire market.
  • An airline doesn’t appear until position 11, and only owns 0.6% of the category.

Image source: Pi Datametrics Market Intelligence

Which airline groups own the entire ‘Flights’ category?

  • Priceline Group owns 33.5% of the entire market – that’s four times more share than the entire remaining market, beyond the top 20
  • Expedia Inc owns 25.6% of the entire market
  • All ‘Others’, beyond the top 20, own a tiny 7.7% of the market
  • Airline providers can use this market share data to establish the best aggregators to resell their ‘Flights’

When combined, Expedia Inc and Priceline Group own nearly 60% of the entire US ‘Flights’ market. This is astronomical, and has created an ‘illusion of choice’ across the digital travel landscape.

  • Priceline is the 6th largest internet company by revenue ($10.64bn USD).
  • Expedia is the world’s 10th largest internet company by revenue ($8.77bn USD).

These revenue statistics just prove the success of their digital duopoly.

What can marketers and SEOs in the travel industry learn from the data about the most valuable search terms? Knowing their most valuable content gives businesses the foresight to dictate strategy.

From Pi’s trend chart, we can see that Europe and Middle Eastern flights have the highest Organic Value across the US ‘International flights’ market.

Aggregators, airlines and integrated booking sites can use this data to plan marketing activity around the most valuable flights.

Why is the online flights market so heavily dominated by just two companies?

Priceline group and Expedia own significant search real estate, and dominate the flights industry.

We can’t know exactly how these groups achieve their success, but we can presume that each brand prioritizes search throughout the business.

What’s more, these groups have an array of interrelated digital assets, which provide greater opportunity for comprehensive link infrastructures. This would only serve to boost their presence across the search landscape.

Based on the data, we can also see that online travel agencies, aggregators and booking sites decisively outrank airlines themselves in almost all cases. So why is this?

Based on their business offering, aggregators and OTAs offer a variety of content covering all areas of the flights market.

As direct providers, airlines may have less opportunity to match this offering, which could in turn impede market share.

The full report can be downloaded from the Pi Datametrics website.

Related reading

Modern flat design style illustration of driving organic traffic.

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[Report] Who owns the flights market in search?

Google local pack mentions, Google Shopping reports & PPC evals

Barry Schwartz

Barry Schwartz is Search Engine Land's News Editor and owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics. Barry can be followed on social media at @rustybrick, +BarrySchwartz and Facebook. For more background information on Barry, see his full bio and disclosures, click over here.

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Google local pack mentions, Google Shopping reports & PPC evals

How to Rank in Cities Where you Don’t Have an Address

Targeting local organic results for areas you serve outside of your current location requires creating well thought out and planned city landing pages. If you invest time and energy into building an awesome, informative, and relevant page, then you have the chance to earn solid traffic and drive leads without having to open a physical location in these cities.

The city page strategy is nothing new, however, it is often overlooked, or is executed poorly by some businesses (and consultants), which can lead to underwhelming results. In light of this we’ve decided to put together a list of ways to help you improve and create awesome city pages.

What you need to know about city pages

A city page is similar to any other location landing page, except that they don’t have a physical business address in the desired ranking city. But, both of these types of landing pages require the same basic principles and elements.

City pages are ideal for:

  • A business that has only one location but serves clients in surrounding cities.
  • Service area businesses that don’t have a physical location and come to clients located in multiple cities.
  • Any other business wanting to earn rankings in cities that they don’t have an address in.

Elements For Making an Exceptional City Page

On-Page Basics

If you are targeting another city for local organic results then you will need the following onsite elements at bare minimum:

Proper Title Tags
We suggest incorporating the location, top keyword, and business name in each page’s title tag. General industry recommendation is for your title tag to be anywhere between 50 – 60 characters.

Example: Top Keywords + City | Your Business Name

Meta Description
Create a description for the user that best describes your business and services. Don’t stuff this with keywords. Instead, say something that might compel a user to click. Try to keep the length to 160 characters so your text doesn’t get cut off in search results.

Page Name & URL Structure
It’s accepted industry practice to use your top keyword and city name for your page name and URL. Especially since it does have benefits from an SEO perspective. Some would argue that it may also have click-through benefits and attract visitors.

If you’re going with the City Name + Keyword, be sure to use only one keyword that best represents what your business does. Don’t go crazy and spam the URL.

Local SEO Benefits – http://www.CompanyName..com/decatur-cosmetic-dentist

*Personally, if I were creating 15+ city pages then I would err on the side of caution and keep the page name and URL simple by using just the target city. This, however; is my own preferences for having simple and clean URLs.

My Preference – http://www.CompanyName..com/decatur

Use Headings
Particularly if you have a nice chunk of content on your page, headings can help users parse the text. It never hurts to thoughtfully optimize your headings, too. But again, no need to stuff them with keyword spam.

Internal Links
It is good practice to have prominent and logical internal linking on your website. Make sure to connect relevant internal pages that already exist on your site to the new city page. Internal links can pass value to the new page by sharing their existing ranking power. They also help create relevance by linking to related topics that add value to the user.

For instance, if you are showcasing your services and completed projects on your page, it makes perfect sense to include a link to any existing projects page that goes into greater details about the work completed in that city. If you have any blog content that is specific to that city which is helpful to visitors, then you would want to link to that too. Link to any service pages that go into further depth about the services or products you are offering in that city.

Also keep in mind that linking from within the content of appropriate pages on your site is generally more valuable than linking from your navigation or footer (although, linking from your navigation is still usually a good idea).

This is a no! Don’t do it:

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Wednesday, August 30, 2017

Essential eCommerce SEO Strategies To Boost Sales!

Follow our essential eCommerce SEO strategies to boost sales, and believe me you will not regret it.

Everyone knows that eCommerce is BIG business…

Once upon a time, eCommerce was just Amazon and eBay.

Now, with so many of these make-it-yourself eCommerce sites, the entire SEO for eCommerce is radically changing.

I read somewhere that there are about an estimated 110,000 English language eCommerce sites, in Alexa̢۪s top One Million sites.

Given the competition, how can you ensure that it is YOUR eCommerce site that will rise to the top?

One thing that comforts me is that the eCommerce SEO strategies for most of these sites are dreadful. So there is still hope…

I have made a list of some key eCommerce SEO strategies that can help you have a clear edge over your competitors.

I have broken them down to three key areas…to make it look simpler…

  • Keyword Research For Ecommerce Sites.
  • On-Page SEO.
  • Technical SEO.

Follow these tactics, when constructing or re-building your eCommerce site… and you'll definitely wind up with something that brings in sales…

What are we waiting for… let's dive in!

Essential eCommerce SEO Strategies To Boost Sales

Essential eCommerce SEO Strategies To Boost Sales

Ecommerce SEO Strategy 1 – Keyword Research For Ecommerce Sites.

Every 60 seconds, around 700,000 Google searches are performed.

Maan… Now, that’s a lot of searches!

So, let's get down to the starting point. Keyword research.

The average consumer daily processes about 100,500 digital words.

Phew!

With all this data, how can you be sure that customers find you in the search engines?

To reach your consumers, it is better we start with a targeted keyword list.

In an analysis of 3,000 keywords, it was found that 7% of the total keywords were head terms, and 93% were long tail keywords.

Another bouncer!

Check this comparison between head terms and long tail keywords across six different industries. While the head terms received 11 times more traffic, the average conversion rates for the long-tail keywords were 4.15% higher than the short-tail.

Essential eCommerce SEO Strategies To Boost Sales

Step One – Free Keyword Analysis Tools.

Some time back, I did an extensive research and compiled a few keyword/ SEO tools that I felt were useful for eCommerce sites.

The two easiest tools that come for free are the Google Autosuggest and Google Related Search Suggestions. With the former, all you have to do is to type in your search phrase and Google comes with a list of autosuggests below. With the latter, again you type in your keyword phrase in the box and scroll down for related phrases.

The other good ones are:

SEMrush is one of THE best SEO and competition analysis tool out there. However, you need some expertise to get used to it. Besides, you only get a 14 DAY FREE TRIAL PERIOD. Just add the domain and simply click over to "Organic Research". In addition, to keyword search, it just has everything you need to a successful SEO audit.

Keyword Planner provides you with so many keyword suggestions in such a way that search engine love it.

Google Trends is a free tool that helps you check whether you are using the right trending keyword. You can identify which of your keyword has a growing trend, and in which regions are your keywords popular, and during which period did they peak.

In addition, GOOGLE CORRELATE helps you know the topics that people are interested in. And, GOOGLE LOCATION CHANGER, displays SERPs for a particular local area, despite you not living there. Huge help in weighing up first pages in local SEO campaigns.

Ubersuggest: Type in a headword or a product name into the search bar to get a flood of results.

Keywordtool.io is another free tool that generates up to 750+ long-tail keyword suggestions for each search term. It also provides you with a phenomenal number of ideas / long-tail keyword opportunities, based on a single keyword.

WordStream, Is a free keyword niche finder, with which finding profitable keywords for any SEO campaign is a breeze with WordStream,

Keyword Dominator: If you are marketing in the Amazon Seller Network, I would highly recommend checking this tool out. It̢۪s ah-mazing!

Amazon Suggest: Similar to Google Autosuggest but filled with great product keywords to target.

Ahrefs Keywords Explorer, useful for finding very high converting keywords.

Ecommerce Strategy 2 – On Page SEO.

Step One – Site Architecture.

If you've been looking for an excuse to revamp your eCommerce website, this may be it.

In other words, how you organize your eCommerce site is very crucial. Mainly because, most eCommerce websites have millions of product pages.

The site architecture allows you to map out how the user flows through your website. As the website owner, you want the user to be able to quickly identify key pages and the relationship between the pages.

Here is an example of how your site architecture should look:

Essential eCommerce SEO Strategies To Boost Sales

Given below is an example of what your site architecture should NOT look like:

Essential eCommerce SEO Strategies To Boost Sales

A bad user flow experience with your site architecture can definitely hurt your SEO. You can see from the above site architecture, that the pages are excessively "deep". The authority of the links is diluted by the time you get to your category and product pages.

If you̢۪re interested in mapping out your site architecture on your own, I suggest Balsamiq or Lucid Chart.

Essential eCommerce SEO Strategies To Boost Sales

Step Two – Building your Navigation and Site Structure.

Before doing so, try to mind-map the entire process.

Phase 1) Ask yourself these questions.

Essential eCommerce SEO Strategies To Boost Sales

Phase 2) Decide if the drop-down menus are something you̢۪d like to incorporate in your navigation bar.

Make sure to use HTML, if you plan to use drop down menus. Without HTML, search engines will not be able to find your navigation.

Phase 3) Be easy with your links – MOZ recommends 100 links per page max.

Phase 4) Use your short-tail keyword term to name your category pages. Incorporate them into your page title, header, and include it in the top 200-word paragraph.

Phase 5) Add breadcrumbs to your product pages to give users and the search engines. as it is likely that Google will show your breadcrumbs instead of your URL.

Ecommerce Strategy 3 – Technical SEO.

Essential eCommerce SEO Strategies To Boost Sales

Let's take a quick look into some of them…

Step One – Detecting Existing Problems With Your Site.

The first important aspect is to AUDIT your eCommerce Website and identify any problems that need immediate fixing.

I would recommend that you use Screaming Frog to find any SEO errors and site auditing. Simply put, it's awesome.

Essential eCommerce SEO Strategies To Boost Sales

Screaming Frog is free to use and you not only can audit any SEO aspect, but you can also;

  • Redirect any 404 pages to the actual content,
  • Change all 302 redirects to 301 redirects, and
  • Update Meta descriptions, Meta titles and any duplicate content pages.

Essential eCommerce SEO Strategies To Boost Sales

Step Two – Add Eye Catching Reviews.

Eye catching reviews will go a long way in helping display rich snippets in Google.

Essential eCommerce SEO Strategies To Boost Sales

Source: BrightLocal

But then, how do we implement these product reviews?

Step Three – Implement Product Review Schema Markup.

Schema.org is very crucial for online companies as quick answers and rich snippets are now showing 22% of the time in Google search results.
So, make it a point to include schema.org markup to your website. Taking advantage of schema markups will be the new skill to implement for both SEOs and all around marketers alike.

Given below is an example of a rich snippet that has reached the first page with the help of product reviews. But, remember that adding a proper Schema markup will only boost your chances of being picked by Google to be included in the rich snippet box.

That's all there is to it!

Essential eCommerce SEO Strategies To Boost Sales

Here are the types of markup specific to reviews. Of course, you can painstakingly try and set up a Schema markup by yourself. but it's much easier with the Structured Data Markup Helper, a free tool, provided by the Big G!

Given below is the method on how to use this tool to quickly implement Schema markup:

  • First, head over to the tool and choose "products" from the list of options.
  • Next, find a product page on your site that has reviews and ratings on it. This can be a single reviewer, or as is the case with most ecommerce sites, user reviews.
  • Paste the URL of that product page in the URL field and click "Start Tagging".
  • Then highlight the section of the page you want to tag. In this case, we're going to focus on product reviews and ratings.
  • If a single person reviewed your product, choose "Review". Then highlight the name of the person that reviewed the product, the date of the review etc.
  • If your site's customers reviewed the product, highlight the number or star rating and pick "Aggregate Rating."
  • Make sure to provide as much info as you can. For example, don’t forget to highlight the number of reviews and choose the “count” tag.
  • When you are done, choose "Create HTML."
  • You can either copy and paste this new HTML into your page or simply add the new Schema markup to your existing HTML.

Step Four Use Short, Keyword-rich URLs.

"Remember that short URLs tend to rank higher on Google's first page than longer URLs."

Essential eCommerce SEO Strategies To Boost Sales

Image Source: Backlinko

If you're using filters (as most e-commerce sites with 20 products or more on a page do)… you would surely have to pay close attention to your URL parameters.

And, most eCommerce sites have a slightly longer URL… compared with the usual sites.

Obviously, long URLs that stretch out to 50+ characters confuse Google and dilute the impact of the keywords in your URL. [Check this old interview with Matt Cutts]

Given below is a clear example of an unnecessarily long eCommerce product page URL…

Essential eCommerce SEO Strategies To Boost Sales

Besides, being unusually long, it also contains unfriendly SEO terms like, (“productID.300190600”)… which will destroy a product online.

So, try to include SEO friendly terms in your URL, and also make them keyword rich.

Use a single word head keyword for main category pages, i.e,. http://ift.tt/2x7k7EA

Similarly, follow the process with its sub-categories…

http://ift.tt/2vGMqpM

Now apply the same for product pages with target keyword.

http://ift.tt/2x6Xpwf

Step Five – Unique Product Descriptions.

Essential eCommerce SEO Strategies To Boost Sales

Step Six – Catchy Meta Titles and Descriptions.

Essential eCommerce SEO Strategies To Boost Sales

Step Seven – H1 Tags.

Essential eCommerce SEO Strategies To Boost Sales

Step Eight – Switch To HTTPS.

As eCommerce stores will generally have a number of forms which collect personal details from users. It is a good practice to make sure that ALL information is encrypted.

So, it is advisable for an eCommerce Store to switch the domain from HTTP to HTTPS.

Prior to converting your HTTP to HTTPS, it is advisable to go over Google's recommended steps:.

Google has also confirmed that there is a rankings boost for sites with HTTPS settings.
Check out this article from ahrefs.com
Where they analyzed the HTTPS Settings of about 10,000 domains
And found out that how it affected their SEO strategy.
Brian Dean, further researched and analyzed about ONE Million Search Results,
And discovered that HTTPS settings, and Higher Rankings
on Google̢۪s first page were very interconnected.

Essential eCommerce SEO Strategies To Boost Sales

MOZ̢۪s latest search ranking survey further vindicated this claim.

Step Nine – Create a sitemap.

Essential eCommerce SEO Strategies To Boost Sales

Step Ten – Website Speed.

Research confirms that nearly 40% of visitors
leave a site that takes more than 3 seconds to load!
Your customers will likely go to a faster website, which could be your competitor!
This is why it̢۪s IMPORTANT for your site to load quickly.
If you need a way to test your website speed,
Use a free tool like Google PageSpeed Insights Tool.

Essential eCommerce SEO Strategies To Boost Sales

Image Source: KISSMETRICS

Alternately, if your website or blog happens to be loading slowly, it is time you worked on it. You can increase loading speed by following the below tips;

  • You can optimize images, and reduce the size of your images (without compromising on quality) by using these FREE tools – TinyPNG and Compressor.
  • You can use the FREE Gulpjs Tool to eliminate unnecessary whitespaces from your JavaScript and CSS files.
  • You can install the FREE plugin Autoptimize, in case you are using WordPress.

Step Eleven – Optimize for Mobile.

It is no secret that we live in the age of mobile and smartphones… this has had a significant outcome on overall search trends and increase in device availability.

I generally run the Google's Mobile Friendly Test Tool, to ensure that my site is mobile friendly… so run your site through the below site speed and mobile test tool.

Essential eCommerce SEO Strategies To Boost Sales

Step Twelve – Accelerated Mobile Pages or AMP.

The increase in mobile usage has had a substantial effect on search trends.

Through 2016, Google has pushed several AMP-related actions for adoption…
and it is fast becoming accepted…
AMP uses data, which is 8 TIMES less than the usual pages, and which is also 4 TIMES faster than regular pages… thereby loading pages faster.
Alternately, you can also self-validate with this
AMP validation post on the Accelerated Mobile Pages Project website itself.

Step Thirteen – Importance of CDN or Content Delivery Networks.

Another area that piqued me was the Content Delivery Networks
It has gradually been growing over the last couple of years.
eCommerce Merchants use it to improve overall conversions
And
User Engagement as it helps content load faster.
Similar to AMP, the objective of a
CDN is to ensure that web pages load faster, and to also improve SEO.

Step Fourteen – Backlinks Could Lose Out To Content.

And lastly, it has been reported that backlinks would continue to lose out
As a ranking signal in the future…
As Google will give more emphasis to relevant content.

So, here we are…

Conclusion.

If the SEO strategy is done right, you will not only see an increase in quality traffic, which will inherently lead to more conversions and sales.

If you still feel that there are areas that needs to be checked
Run these TWO tools
(Screaming Frog and SEMrush),
They easily audit your site and identify any SEO technicalities…

You may also want to run through this detailed list of over 200 SEO strategies, by David McSweeney, the blog editor at Ahrefs.

I thought that it was definitely worth a read!

A final piece of advice… SEO is a marathon, not a sprint… so, don't quit!

If you have any questions, or, if you wish to discuss any other essential Ecommerce SEO strategies, please feel free to leave a message in the comment section below.

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Serf The Web With Google & Facebook Today!!!

At the abstract level, if many people believe in something then it will grow.

The opposite is also true.

And in a limitless, virtual world, you can not see what is not there.

The Yahoo Directory

Before I got into search, the Yahoo! Directory was so important to the field of search there were entire sessions at SES conferences on how to get listed & people would even recommend using #1AAA-widgets.com styled domains to alphaspam listings to the top of the category.

The alphaspam technique was a carry over from yellow page directories - many of which have went through bankruptcy as attention & advertising shifted to the web.

Go to visit the Yahoo! Directory today and you get either a server error, a security certificate warning, or a redirect to aabacosmallbusiness.com.

Poof.

It's gone.

Before the Yahoo! Directory disappeared their quality standards were vastly diminished. As a webmaster who likes to test things, I tried submitting sites of various size and quality to different places. Some sites which would get rejected by some $10 directories were approved in the Yahoo! Directory.

The Yahoo! Directory also had a somewhat weird setting where if you canceled a directory listing in the middle of the term they would often keep it listed for many years to come - for free. After many SEOs became fearful of links the directory saw vastly reduced rates of submissions & many existing listings canceled their subscriptions, thus leaving it as a service without much of a business model.

DMOZ

At one point Google's webmaster guidelines recommended submitting to DMOZ and the Yahoo! Directory, but that recommendation led to many lesser directories sprouting up & every few years Google would play a whack-a-mole game and strip PageRank or stop indexing many of them.

Many have presumed DMOZ was on its last legs many times over the past decade. But on their 18th birthday they did a spiffy new redesign.

Different sections of the site use different color coding and the design looks rather fresh and inviting.

Take a look.

However improved the design is, it is unlikely to reverse this ranking trend.

Lacking Engagement

Why did those rankings decline though? Was it because the sites suck? Or was it because the criteria to rank changed? If the sites were good for many years it is hard to believe the quality of the sites all declined drastically in parallel.

What happened is as engagement metrics started getting folded in, sites that only point you to other sites become an unneeded step in the conversion funnel, in much the same way that Google scrubbed affiliates from the AdWords ecosystem as unneeded duplication.

What is wrong with the user experience of a general web directory? There isn't any single factor, but a combination of them...

  • the breadth of general directories means their depth must necessarily be limited.
  • general directory category pages ranking in search results is like search results in search results. it isn't great from the user's perspective.
  • if a user already knows a category well they would likely prefer to visit a destination site rather than a category page.
  • if a user doesn't already know a category, then they would prefer to use an information source which prioritizes listing the best results first. the layout for most general web directories is a list of results which are typically in alphabetical order rather than displaying the best result first
  • in order to sound authoritative many directories prefer to use a neutral tone

If a directory mostly links to lower quality sites Google can choose to either not index it or not trust links from it. And even if a directory generally links to trustworthy sites, Google doesn't need to rank it to extract most the value from it.

The trend of lower traffic to the top tier general directory sites has happened across the board.

Many years ago Google's remote rater guidelines cited Joeant as a trustworthy directory.

Their traffic chart looks like this.

And the same sort of trend is true for BOTW, Business.com, GoGuides.org, etc.

There is basically nothing a general web directory can do to rank well in Google on a sustainable basis, at least not in the English language.

Even if you list every school in the city of Winnipeg that page can't rank if it isn't indexed & even if it is indexed it won't rank well if your site has a Panda-related ranking issue. There are a couple other issues with such a comprehensive page:

  • each additional listing is more editorial content cost in terms of building the page AND maintaining the page
  • the bigger the page gets the more a user needs something other than alphabetical order as a sort option
  • the more listings there are in a tight category the more the likelihood there will be excessive keyword repetition on the page which could get the page flagged for algorithmic demotion, even if the publisher has no intent to spam. Simply listing things by their name will mean repeating a word like "school" over 100 times on the above linked Winnipeg schools page. If you don't consciously attempt to lower the count a page like that could have the term repeated over 300 times.

Knock On Effects

In addition to those web directories getting fewer paid submissions, most are likely seeing a rise in link removal requests. Google's "fear first" approach to relevancy has even led them to listing DMOZ as an unnatural link source in warning emails to webmasters.

What's more, many people who use automated link clean up tools take the declining traffic charts & low rankings of the sites as proof that the links lack value or quality.

That means anyone who gets hit by a penalty & ends up in warning messages not only ends up with less traffic while penalized, but they also get extra busy work to do while trying to fix whatever the core problem is.

And in many cases fixing the core problem is simply unfeasible without a business model change.

When general web directories are defunded it not only causes many of them to go away, but it also means other related sites and services disappear.

  • Editors of those web directories who were paid to list quality sites for free.
  • Web directory review sites.
  • SEOs, internet marketers & other businesses which listed in those directories

Now perhaps general web directories no longer really add much value to the web & they are largely unneeded.

But there are other things which are disappearing in parallel which were certainly differentiated & valuable, though perhaps not profitable enough to maintain the "relevancy" footprint to compete in a brand-first search ecosystem.

Depth vs Breadth

Unless you are the default search engine (Google) or the default social network everyone is on (Facebook), you can't be all things to all people.

If you want to be differentiated in a way that turns you into a destination you can't compete on a similar feature set because it is unlikely you will be able to pay as much for traffic-driven partnerships as the biggest players can.

Can niche directories or vertical directories still rank well? Sure, why not.

Sites like Yelp & TripAdvisor have succeeded in part by adding interactive elements which turned them into sought after destinations.

Part of becoming a destination is intentionally going out of their way to *NOT* be neutral platforms. Consider how many times Yelp has been sued by businesses which claimed the sales team did or was going to manipulate the displayed reviews if the business did not buy ads. Users tend to trust those platforms precisely because other users may leave negative reviews & that (usually) offers something better than a neutral and objective editorial tone.

And that user demand for those reviews, of course, is why Google stole reviews from those sorts of sites to try to prop up the Google local places pages.

It was a point of differentiation which was strong enough that people wanted it over Google. So Google tried to neutralize the advantage.

Blogs

The above section is about general directories, but the same concept applies to almost any type of website.

Consider blogs.

A decade ago feed readers were commonplace, bloggers often cross-linked & bloggers largely drove the conversation which bubbled up through mainstream media.

Google Reader killed off RSS feed readers by creating a fast, free & ad-free competitor. Then Google abruptly shut down Google Reader.

Not only do whimsical blogs like Least Helpful or Cute Overload arbitrarily shut down, but people like Chris Pirillo who know tech well suggest blogging is (at least economically) dead.

Many of the people who are quitting are not the dumb, the lazy, and the undifferentiated. Rather many are the wise trend-aware players who are highly differentiated yet find it impossible to make the numbers work:

The conversation started when revenues were down, and I had to carry payroll for a month or two out of my personal account, which I had not had to do since shortly after we started this whole project. We tweaked some things (added an ad or two which we had stripped back for the redesign, reminded people about ad-blockers and their impact on our ability to turn a profit, etc.) and revenue went back up a bit, but for a hot minute, you’ll remember I was like: “Theoretically, if this industry went further into the ground which it most assuredly will, would we want to keep running the site as a vanity project? Probably not! We would just stop doing it.”

In the current market Google can conduct a public relations campaign on a topic like payday loans, have their PR go viral & then if you mention "oh yeah, so Google is funding the creation of doorway pages to promote payday loans" it goes absolutely nowhere, even if you do it DURING THE NEWS CYCLE.

So much of what exists is fake that anything new is evaluated from the perception of suspicion.

While the real (and important) news stories go nowhere & the PR distortions spread virally, the individual blogger ends up feeling a bit soulless if they try to make ends meet:

"The American Mama reached tens of thousands of readers monthly, and under that name I worked with hundreds of big name brands on sponsored campaigns. I am a member of virtually every ‘blog network’ and agency that “connects brands with bloggers”. ... What’s the point of having your own space to write if you’re being paid to sound like you work for a corporation? ... PR Friendly says “For the right price, I will be anyone you want me to be.” ... I’m not saying blogging is dying, but this specific little monster branch of it, sponsored content disguised as horribly written “day in the life” stories about your kids and pets? It can’t possibly last. Do you really want to be stuck on the inside when it crumbles?"

If you can't get your own site to grow enough to matter then maybe it makes sense to contribute to someone else's to get your name out there.

I recently received this unsolicited email:

"Hello! This is Theodore, a writer and chief editor at SomeSiteName.Com I noticed that you are accepting paid reviews online and you will be glad to know that now you can also publish your Sponsored content to SomeSite via me. SomeSite.Com is a leading website which deals in Technology, Social Media, Internet Stuff and Marketing. It was also tagged as Top 10 _____ websites of 2016 by [a popular magazine]. Website Stats- Alexa Rank: [below 700] Google PageRank: 6/10 Monthly Pageviews: 5+ Million Domain Authority: 85+ Price : $500 via PayPal (Once off Payment) Let me know if you are interested and want to feature your website product like nothing! This will not only increase your traffic but increase in overall SEO Score as well. Thanks"

That person was not actually a member of that site's team, but they had found a way to get their content published on it.

In part because that sort of stuff exists, Google tries to minimize the ability for reputation to flow across sites.

The large platforms are so smug, so arrogant, they actually state the following sort of crap in interviews:

"There's a space in the world for art, but that's different from trying to build products at scale. The one thing that does make me a little nervous is a lot of my designer friends are still focused building websites and I'm not sure that's a growth business anymore. If you look at people who are doing interesting work, they tend to be building inside these platforms like Facebook and finding ways to do interesting work in there. For instance, journalists. Instant Articles is a really great way for stories to be told."

Sure you can bust your ass to build up Facebook, but when their business model changes (bye social gaming companies, hello live streaming video) best of luck trying to follow them.

And if you starve during the 7 lean years in between when your business model is once again well aligned with Facebook you can't go back in time to give yourself a meal to un-starve.

Content Farms

Ehow.com has removed *MILLIONS* of pages of content since getting hit by Panda. And yet their ranking chart looks like this

What is crazy is the above chart actually understates the actual declines, because the shift of search to mobile & increasing prevalence of ads in the search results means estimates of organic search traffic may be overstated significantly compared to a few years prior.

A half-decade ago a bootstrapped eHow competitor named ArticlesBase got some buzz in TechCrunch because they were making about $500,000 a month on about 20 million monthly unique visitors. That business was recently listed on Flippa. They are getting about a half-million unique monthly visitors (off 95%) and about $2,000 a month in revenues (off about 99.6%).

The negative karma with that site (in terms of ability to rank) is so bad that the site owner suggested on Flippa to publish any new content from new authors onto different websites: "its not going to get to 0 as most of the traffic is not google today, but we would suggest to push out the fresh daily incoming content to new sites - thats where the growth is."

Now a person could say "eHow deserves to die" and maybe they are right. BUT one could easily counter that point by noting...

  • the public who owns the shares owns the ongoing losses & many top insiders cashed out long ago
  • Google was getting a VIG on eHow on their ride up & is still collecting one on the way down (along with funding other current parallel projects from the very same people with the very same Google ad network)
  • Demand Media's partner program where they syndicate eHow-like content to newspapers like USA Today keeps growing at 15% to 20% a year (similar process, author, content, business model, etc. ... only a different URL hosting the content)
  • look at this and you'll see how many publishing networks are still building the same sort of content but are cross-marketing across networks of sites. What's more some of the same names are at the new plays. For example, Demand Media's founder was the chairman of an SEO firm bought by Hearst publishing & his wife is on the about us page of Evolve Media's ModernMom.com

The wrappers around the content & masthead logos change, but by and large the people and strategies don't change anywhere near as quickly.

Web Portals & News Sites

As the mainstream media gets more desperate, they are more willing to partner with the likes of Demand Media to get any revenue they can.

You see the reality of this desperation in the stock charts for newspaper companies.

Or how about this chart for Yahoo.com.

It doesn't look particularly bad, especially if you consider that Yahoo has shut down many of their vertical sites.

Underlying flat search traffic charts misses declining publisher CPMs and the click traffic mix shift away from organic toward paid search channels as search traffic shifts to mobile devices & Google relentlessly increases the size of the search ads. Yahoo may still rank #3 for keyword x, but if that #3 ranking is below the fold on both mobile and desktop devices they might need to rank #1 to get as much traffic as #3 got a couple years ago.

Yahoo! was once the leading search portal & now they are worth about 1/5th of LinkedIn (after backing out their equity stakes in Alibaba and Yahoo! Japan).

The chart is roughly flat, but the company is up for a fire sale because organic search result displacement & the value of traffic has declined quicker than Yahoo! can fire employees & none of their Hail Mary passes worked.

Ms. Mayer compared the [Polyvore] deal to Google’s acquisition of YouTube in 2006, arguing that “you can never overpay” for a company with the potential to land a huge new base of users.
...
“Her core mistake was this belief that she could reinvent Yahoo,” says a former senior executive who left the company last year. “There was an element of her being a true believer when everyone else had stopped.”

The same line of thinking was used to justify the Tumblr acquisition, which has went nowhere fast - just like their 50+ other acquisitions.

Yahoo! shut down many verticals, fired many workers, sold off some real estate & is exploring selling their patents.

Chewing Up the Value Chain

Smaller devices that are harder to use means the gateways have to try to add more features to maintain relevance.

As they add features, publishers get displaced:

The Web will only expand into more aspects of our lives. It will continue to change every industry, every company, and every life on the planet. The Web we build today will be the foundation for generations to come. It’s crucial we get this right. Do we want the experiences of the next billion Web users to be defined by open values of transparency and choice, or the siloed and opaque convenience of the walled garden giants dominating today?

And if converting on mobile is hard or inconvenient, many people will shift to the defaults they know & trust, thus choosing to buy on Amazon rather than a smaller ecommerce website. One of my friends who was in ecommerce for many years stated this ultimately ended up becoming the problem with his business. People would email him back and forth about the product, related questions, and basically go all the way through the sales process with getting him to answer every concern & recommend each additional related product needed, then at the end they would ask him to price match Amazon & if he couldn't they would then buy from Amazon. If he had more scale he might have been able to get a better price from suppliers and compete with Amazon on price, but his largest competitor who took out warehouse space also filed for bankruptcy because they were unable to make the interest payments on their loans.

We live in a society which over-values ease-of-use & scale while under-valuing expertise.

Look at how much consolidation there has been in the travel market since Google Flights launched & Google went pay-to-play with hotel search.

Expedia owns Travelocity & Orbitz. Priceline owns Kayak. Yahoo! Travel simply disappeared. TripAdvisor is strong, but even they were once a part of Expedia.

How different are the remaining OTAs? One could easily argue they are less differentiated than this article about the history of the travel industry makes Skift against other travel-related news sites.

How many markets are strong enough to support the creation of that sort of featured editorial content?

Not many.

And most companies which can create that sort of in-depth content leverage the higher margins on shallower & cheaper content to pay for that highly differentiated featured content creation.

But if the knowledge graph and new search features are simply displacing the result set the number of people who will be able to afford creating that in-depth featured content is only further diminished.

Over 5 years ago Bing's Stefan Weitz mentioned they wanted to move search from a web of nouns to a web of verbs & to "look at the web as a digital representation of the physical world." Some platforms are more inclusive than Google is & decide to partner rather than displace, but Bing's partnership with Yelp or TripAdvisor doesn't help you if you are a direct competitor of Yelp or TripAdvisor, or if your business was heavily reliant on one of these other channels & you fall out of favor with them.

Chewing Up Real Estate

There are so many enhanced result features in the search results it is hard to even attempt to make an exhaustive list.

As search portals rush to add features they also rush to grab real estate & outright displace the concept of "10 blue links."

There has perhaps been nothing which captured the sentiment better than

The following is paraphrased, but captures the intent to displace the value chain & the roll of publishers.

"the journeys of users. their desire to be taken and sort of led and encouraged to proceed, especially on mobile devices (but I wouldn't say only on mobile devices).
...
there are a lot of users who are happy to be provided with encouragement and leads to more and more interesting information and related, grouped in groups, leading lets say from food to restaurants, from restaurants to particular types of restaurants, from particular types of restaurants to locations of those types of restaurants, ordering, reservations.

I'm kind of hungry, and in a few minutes you've either ordered food or booked a table. Or I'm kind of bored, and in a few minutes you've found a book to read or a film to watch, or some other discovery you are interested in." - Andrey Lipattsev

What role do publishers have in the above process? Unpaid data sources used to train algorithms at Facebook & Google?

Individually each of these assistive search feature roll outs may sound compelling, but ultimately they defund publishing.

Not a "Google Only" Problem

People may think I am unnecessarily harsh toward Google in my views, but this sort of shift is not a Google-only thing. It is something all the large online platforms are doing. I simply give Google more coverage because they have a history of setting standards & moving the market, whereas a player like Yahoo! is acting out of desperation to simply try to stay alive. The market capitalization of the companies reflect this.

Google & Facebook control the ecosystem. Everyone else is just following along.

"digital is eating legacy media, mobile is eating digital, and two companies, Facebook and Google, are eating mobile. ... Since 2011, desktop advertising has fallen by about 10 percent, according to Pew. Meanwhile mobile advertising has grown by a factor of 30 ... Facebook and Google, control half of net mobile ad revenue." - Derek Thompson

The same sort of behavior is happening in China, where Google & Facebook are prohibited from competing.

As publishers get displaced and defunded online platforms can literally buy the media: “There’s very little downside. Even if we lose money it won’t be material,” Alibaba's Mr. Tsai said. “But the upside [in buying SCMP] is quite interesting.”

The above quote was on Alibaba buying the newspaper of record in Hong Kong.

As bad as entire industries becoming token purchases may sound, that is the optimistic view. :D

Facebook's Instant Articles and Google's AMP those make a token purchase unnecessary: "I don't think it's any secret that you're going to see a bloodbath in the next 12 months," Vice Media's Shane Smith said, referring to digital media and broadcast TV. "Facebook has bought two-thirds of the media companies out there without spending a dime."

Those services can dictate what gets exposure, how it is monetized, and then adjust the exposure and revenue sharing over time to keep partners desperate & keep them hooked.

“If Thiel and Nick Denton were just a couple of rich guys fighting over a 1st Amendment edge case, it wouldn't be very interesting. But Silicon Valley has unprecedented, monopolistic power over the future of journalism. So much power that its moral philosophy matters.” - Nate Silver

Give them just enough (false) hope to stay partnered.

All the while track user data more granularly & run AI against it to disintermediate & devalue partners.

TV networks are aware of the risks of disintermediation and view Netflix with more suspicion than informed SEOs view Google:

for all the original shows Netflix has underwritten, it remains dependent on the very networks that fear its potential to destroy their longtime business model in the way that internet competitors undermined the newspaper and music industries. Now that so many entertainment companies see it as an existential threat, the question is whether Netflix can continue to thrive in the new TV universe that it has brought into being.
...
“ ‘Breaking Bad’ was 10 times more popular once it started streaming on Netflix.” - Michael Nathanson
...
the networks couldn’t walk away from the company either. Many of them needed licensing fees from Netflix to make up for the revenue they were losing as traditional viewership shrank.

And just like Netflix, Facebook will move into original content production.

The Wiki

Wikipedia is certainly imperfect, but it is also a large part of why other directories have went away. It is basically a directory tied to an encyclopedia which is free and easy to syndicate.

Every large search & discovery platform has an incentive for Wikipedia to be as expansive as possible.

The bigger Wikipedia gets, the more potential answers and features can be sourced from it. More knowledge graph, more instant answers, more organic result displacement, more time on site, more ad clicks.

Even if a knowledge graph listing is wrong, the harm done by it doesn't harm the search service syndicating the content unless people create a big deal of the error. But if that happens then people will give feedback on how to fix the error & that is a PR lead into the narrative of how quickly search is improving and evolving.

"Wikipedia used to instruct its authors to check if content could be dis-intermediated by a simple rewrite, as part of the criteria for whether an article should be added to wikipedia. There are many rascals on the Internets; none deserving of respect." - John Andrews

Sergy Brin donates to fund the expansion of Wikipedia. Wikipedia rewrites more webmaster content. Google has more knowledge graph grist and rich answers to further displace publishers.

I recently saw the new gray desktop search results Google is tested. When those appear the knowledge graph appears inline with the regular search results & even on my huge monitor the organic result set is below the fold.

The problem with that is if your brand name is the same brand name that is in the knowledge graph & you are not the dominant interpretation then you are below the fold on all devices for your core brand UNLESS you pay Google for every single click.

How much should a brand like The Book of Life pay Google for being a roadblock? What sort of tax is appropriate & reasonable? How high will you bid in a casino where the house readjusts the shuffle & deal order in the middle of the hand?

I recently did a search on Bing & inside their organic search results they linked to a Mahalo-like page called Bing Knows. I guess this is a feature in China, but it could certainly spread to other markets.

If they partnered with an eBay or Amazon.com and put a "buy now" button in the search results they'd have just about completely closed the loop there.

Broad Commodification

The reason I started this article with directories is their role is to link to sites. They are categorized collections of links which have been heavily commodified & devalued to the point they are rendered unnecessary and viewed adversely by much of the SEO market (even the ones with decent editorial standards).

Just like links got devalued, so did domain names.

And, as mentioned above in the parts about blogging, content farms, web portals & news sites ... the same trend is happening to almost every type of content.

Online ad revenues are still growing quickly, but they are not flowing through to old media & many former leading bloggers consider blogging dead.

Big platform players like Google and Facebook broaden cross-device user tracking to create new relevancy signals and extract most the value created by publisher. The more information the platform owns the more of a starving artist the partners become.

As partners become more desperate, they overvalue growth (just like Yahoo! with Polyvore):

"It's the golden age right now," [Thrillist CEO Ben Lerer] said. "If you're a digital publisher, you have every big TV company calling you. When I look at media brands, if a media brand disappeared tomorrow, would I notice?" he said. "And there are a bunch of brands that have scale, and maybe a lot of money raised, and maybe this and that, but, actually, I might not know for a year. There's so many brands like that. Like, what does it really stand for? Why does it exist?"

Disruption is not a strategy, but the whole point of accelerating it & pushing it (without an adequate plan for "what's next") is to re-establish feudal lords.

The web is a virtual land where the commodity which matters most is attention. If you go back in time, lords maintained wealth & control through extracting rents.

A few years ago a quote like the following one may have sounded bizarre or out of place

These are the people who guard the company’s status as what ranking team head Amit Singhal often sees characterised as “the biggest kingmaker on this Earth.”

But if you view it through the some historical context it isn't hard to understand

"The nobles still had the power to write the law, and in a series of moves that took place in different countries at different times, they taxed the bazaar, broke up the guilds, outlawed local currencies, and bestowed monopoly charters on their favorite merchants. ... It was never really about efficiency anyway; industrialization was about restoring the power of those at the top by minimizing the value and price of human laborers." - Douglas Rushkoff

Google funding LendUp & ranking their doorway pages while hitting the rest of the industry is Google bestowing "monopoly charters on their favorite merchants."

Headwinds

The issue is not that the value of anything drops to zero, but rather a combine set of factors shrinks down the size of the market which can be profitably served. Each of these factors eat at margins...

  • lower CPMs
  • the rise of ad blockers (funded largely by some big ad networks paying to allow their own ads through while blocking competing ad networks)
  • rise of programmatic ads (which shift advertiser budget away from publisher to various forms of management)
  • larger ad sizes: "Based on early testing, some advertisers have reported increases in clickthrough rates of up to 20% compared to current text ads. "
  • increase of vertical search results in Google & more ads + self-hosted content in Facebook's feed
  • shift of search audience to mobile devices which have no screen real estate for organic search results and lower cost per click (there's a reason Google AdSense is publishing tips on making more from mobile)
  • increased algorithmic barrier to entry and longer delay times to rank

The least sexy consultant pitch in the world: "Sure I can probably rank your website, but it will take a year or two, cost you at least $80,000 per year, and you will still be below the fold even if we get to #1 because the paid search ads fill up the first screen of results."

That isn't going to be an appealing marketing message for a new small business with a limited budget.

The Formula

“The open web is pretty broken. ... Railroad, electricity, cable, telephone—all followed this similar pattern toward closedness and monopoly, and government regulated or not, it tends to happen because of the power of network effects and the economies of scale” - Ev Williams.

The above article profiling Ev Williams also states: "An April report from the web-analytics company Parse.ly found that Google and Facebook, just two companies, send more than 80 percent of all traffic to news sites."

The same general trend is happening to almost every form of content - video, news, social, etc..

  • a big platform over-promotes a vertical to speed up buy-in (perhaps even offering above market rates or other forms of compensation to get the flywheel started)
  • other sources join the market without that compensation & then the compensation stream gets yanked
  • displacement of the source by a watered down copy (eHow or Wikipedia styled rewrite), or some zero-cost licensing arrangement (Facebook Instant Articles, Google AMP, syndicating Wikipedia rewrites)
  • strategic defunding of the content source
  • promise of future gains causing desperate publishers to lean harder into Google or Facebook even as they squeeze more water out of the rock.

Hey, sure your traffic is declining & your revenue is declining faster. You are getting squeezed out, but if you trust the primary players responsible for the shift & rely on Instant Articles or Google's AMP this time will be different.

...or maybe not...

Facts & Opinions

When I saw some Google shills syndicating Google's "you can't copyright facts" pitch without question I cringed, because I knew where that was immediately headed.

A year later the trend was obvious.

So now we get story pitches where the author tries to collect a few quote sources to match the narrative already in their head. Surely this has gone on for a long time, but it has rarely been so transparently obvious and cringeworthy as it is today.

And if you stray too far from facts into opinions & are successful, don't be surprised if you end up on the receiving end of proxy lawsuits:

Can we talk about how strange it is for a group of Silicon Valley startup mentors to embrace secret proxy litigation as a business tactic? To suddenly get sanctimonious about what is published on the internet and called News? To shame another internet company for not following ‘the norms’ of a legacy industry? The hypocrisy is mind bending.

The desperation is so bad news sites don't even attempt to hide it. And part of what is driving that is bot-driven content further eroding margins on legitimate publishing. Google not only ranks those advertorials, but they also promote some of the auto-generated articles which read like:

As many as 1 analysts, the annual sales target for company name, Inc. (NYSE:ticker) stands at $45.13 and the median is $45.13 for the period closed 3.

The bearish target on sales is $45.13 and the bullish estimate is $45.13, yielding a standard deviation of 1.276%.

Not more than 1 investment entities have updated sales projections on upside over the last week while 1 have downgraded their previously provided sales targets. The estimates highlight a net change of 0% over the last 1 weeks period.

Sales estimated amount is a foremost parameter in judging a firm’s performance. Nearly 1 analysts have revised sales number on the upside in last one month and 1 have lowered their targets. It demonstrates a net cumulative change of 0% in targets against sales forecasts which were given a month ago.

In latest quarterly period, 1 have revised targeted sales on upside and 1 have decreased their projections. It demonstrates change of 4.898%.

I changed a few words in each sentence of that quote to make it harder to find the source as I wasn't trying to out them specifically. But the auto-generated content was ranked by Google & monetized via inline Google AdSense ads promoting the best marijuana stocks to invest in and warning of a pending 80% stock market crash coming soon this year.

Hey at least it isn't a TOTALLY fake story!

Publishers get the message loud and clear. Tronc wants to ramp up on AI driven video content at scale:

"There's all these really new, fun features we're going to be able to do with artificial intelligence and content to make videos faster," Ferro told interviewer Andrew Ross Sorkin. "Right now, we're doing a couple hundred videos a day; we think we should be doing 2,000 videos a day."

All is well, news & information are just externalities to a search engine ad network.

No big deal.

"With newspapers dying, I worry about the future of the republic. We don’t know yet what’s going to replace them, but we do already know it’s going to be bad." - Charlie Munger

Build a Brand

Build a brand, that way you are protected from the rapacious tech platforms.

Or so the thinking goes.

But that leads back to the above image where The Book of Life is below the fold on their own branded search query because there is another interpretation Google feels is more dominant.

The big problem with "brand as solution" is you not only have to pay to build a brand, but then you have to pay to protect it.

And the number of search "innovations" to try to siphon off some late funnel branded traffic and move it back up the funnel to competitors (to force the brand to pay again for their own brand to try to displace the "innovations") will only continue growing.

And at any point in time if Disney makes a movie using your brand name as the name of the movie, you are irrelevant and need of a rebrand overnight, unless you commit to paying Google for your brand forever.

Having an offline location can be a point of strength and a point of differentiation. But it can also be a reason for Google to re-route user traffic through more Google owned & controlled pages.

Further, most large US offline retailers are doing horrible.

Almost all the offline growth is in stores selling dirt cheap unbranded imported stuff like Dollar General or Family Dollar & stores like Ross and TJ Maxx which sell branded item remainders at discount prices. And as Amazon gets more efficient by the day, other competitors with high cost structures & less efficient operations grow relatively less efficient over time.

The Wall Street Journal recently published an article about a rift between Wal-Mart & Procter & Gamble: “They sell crappy private label, so you buy Swiffer with a crappy refill,” said one of the people familiar with the product changes. “And then you don’t buy again.”

In trying to drive sales growth, P&G is resorting to some Yahoo!-like desperate measures, included meetings where "Some workers donned gladiator-like armor for the occasion."

Riding on other platforms or partners carries the same sorts of risks as trusting Google or Facebook too much.

Even owning a strong brand name and offline distribution does not guarantee success. Sears already spun out their real estate & they are looking to sell the Kenmore & Craftsman brands.

The big difference between the web and offline platforms is the marginal cost of information is zero, so they can quickly & cheaply spread to adjacent markets in ways that physically constrained offline players can not & some of the big web platforms have far more data on people than governments do. It is worth noting one of the things that came out of the Snowden leaks is spooks were leveraging Google's DoubleClick cookies for tracking users.

As desperate stores/platforms see slowing growth they squeeze for margins and seek to accelerate growth any way possible. Chasing growth ultimately leads to the promise of what differentiates them disappearing. I recently bought some "hand crafted" soaps on Etsy, which shipped from Shenzen.

I am not sure how that impacts other artisinal soap sellers, but it makes me less likely to buy that sort of product from Etsy again.

And for as much as I like shopping on Amazon, I was uninspired when a seller recently sent me this.

Amazon might usually be great for buyers & great for affiliates, but hearing how they are quickly expanding their private label offerings wouldn't be welcome news for a merchant who is overly-reliant on them for sales in any of those categories.

The above sort of activity is what is going on in the real world even among brands which are not under attack.

The domestic economic landscape is getting quite ugly:

America’s economy today is in some respects more concentrated than it was during the Gilded Age, whose excesses prompted the Progressive Era reforms the FTC exemplifies. In sector after sector, from semiconductors and cable providers to eyeglass manufacturers and hotels, a handful of companies dominate. These giants use their market power to hike prices for consumers and suppress wages for workers, worsening inequality. Consolidation also appears to be driving a dramatic decline in entrepreneurship, closing off opportunity and suppressing growth. Concentration of economic power, in turn, tends to concentrate political power, which incumbents use to sway policies in their favor, further entrenching their dominance.

And the local abusive tech monopolies are now firmly promoting the TPP: "make it more difficult for TPP countries to block Internet sites" = countries should have less influence over the web than individual Facebook or Google engineers do.

In a land of algorithmic false positives that cause personal meltdowns and organizational breakdowns there is nothing wrong at all with that!

I kept waiting. For a year and a half, I waited. The revenues kept trickling down. It was this long terrible process, losing half overnight but then also roughly 3% a month for a year and a half after. It got to the point where we couldn’t pay our bills. That’s when I reached out again to Matt Cutts, “Things never got better.” He was like, “What, really? I’m sorry.” He looked into it and was like, “Oh yeah, it never reversed. It should have. You were accidentally put in the bad pile.

Luckily the world can depend on China to drive growth and it will save us.

Or maybe there is a small problem with that line of thinking...

Beijing’s intellectual property regulator has ordered Apple Inc. to stop sales of the iPhone 6 and iPhone 6 Plus in the city, ruling that the design is too similar to a Chinese phone, in another setback for the company in a key overseas market.

Can any experts chime in on this?

Let's see...

First, there is Wal-Mart selling off their Chinese e-commerce operation to the #2 Chinese ecommerce company & then there's this from the top Chinese ecommerce company:

“The problem is the fake products today are of better quality and better price than the real names. They are exactly the same factories, exactly the same raw materials but they do not use the names.” - Alibaba's Jack Ma

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